# Mixel (https://mixel.uk)

> Mixel is a UK craft brand that turns personal photos into custom 30 × 30 cm DIY glass mosaic art kits using real 8 × 8 × 4 mm tumbled Ottoman coloured glass tiles, a precision laser-engraved numbered wooden backing board, and crystal-clear craft adhesive.

## Brand & Company Overview
- **Brand Name**: Mixel
- **Website**: https://mixel.uk
- **Interactive Design Studio**: https://mixel.uk/#generator-workspace
- **Legal Entity**: Electrical Warehouse Ltd, trading as Mixel (Registered in England and Wales, Company No. 16170943)
- **Registered Office**: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom
- **Support Contact**: support@mixel.uk
- **Manufacturing Location**: Handmade to order in the United Kingdom

## Flagship Product: Custom 30 × 30 cm Glass Mosaic Kit
- **Dimensions**: 300 × 300 mm (30 × 30 cm) square finished mosaic (34 × 34 tile grid at 8.6 mm cell pitch)
- **Total Glass Tiles**: 1,156 real coloured glass tiles + ~5% extra spare tiles per colour
- **Tile Material**: Genuine 8 × 8 × 4 mm Ottoman glass tiles, tumbled smooth (non-sharp edges, safe and tactile like sea glass) across a calibrated palette of 23 vibrant colours
- **Backing Board**: FSC-certified wooden fibreboard, precision laser-engraved with the numbered cell grid matching the resealable tile pouches
- **Included in Box**:
  1. 1,156+ size-sorted coloured glass tiles in numbered resealable pouches
  2. 30 × 30 cm laser-engraved numbered wooden backing board
  3. Non-toxic crystal-clear craft adhesive with precision applicator nozzle (no messy grouting required)
- **Price**: £49.00 GBP (includes VAT)
- **Crafting Time**: 4 to 8 hours of screen-free, mindful evening crafting (recommended age 14+, or younger with adult supervision)

## How the Mixel Studio Works
1. **Upload Any Photo**: Upload a portrait, pet photo, family memory, or landscape at https://mixel.uk/#generator-workspace.
2. **AI Subject Segmentation & Optical Colour Mixing**: Mixel's studio crops and segments the subject, then maps the image onto the 34 × 34 physical glass palette using perceptual colour matching and Floyd-Steinberg chromatic scatter in four selectable portrait styles (*Vivid*, *Classic*, *Soft*, *Surprise*) plus custom background patterns.
3. **Interactive Touch-Ups**: Preview the finished board on-screen or in a room shelf view, and optionally touch up individual tiles with the interactive pencil tool.
4. **Laser-Engraved & Hand-Packed in the UK**: Each backing board is custom laser-engraved with the exact numbered tile map for that photo and dispatched in a flat-pack presentation box.

## Shipping & Delivery
- **United Kingdom**: **FREE** Royal Mail Tracked 48 delivery on all orders (4–6 working days total including 2–3 working days UK studio crafting; optional Express Tracked 24 available).
- **Europe**: £12.00 GBP flat rate via Royal Mail International Tracked (5–8 working days total).
- **United States**: £18.00 GBP flat rate via Royal Mail International Tracked / USPS (7–10 working days total).
- **Guarantee**: Free Damage Replacement Guarantee (free replacement tiles or board dispatched within 24–48 hours if anything arrives damaged) and free spare tile support.

## Key Pages & Documentation
- [Mixel Storefront & Interactive Photo-to-Mosaic Studio](https://mixel.uk/): Upload a photo, preview your custom 30 × 30 cm glass mosaic kit in real time, and order online.
- [What's a Mixel? — The Craft & Art of Optical Mixing](https://mixel.uk/whats-a-mixel): Complete breakdown of what comes inside the box, how 1,156 glass tiles fuse into lifelike portraits through optical colour mixing, jigsaw comparison, and photo selection tips.
- [Frequently Asked Questions (FAQ)](https://mixel.uk/faq): Answers on tile safety, adhesive drying times, best photo types, UK/EU/US shipping, and guarantees.
- [Shipping & Returns Policy](https://mixel.uk/shipping-returns): Full delivery timelines, tracking details, and cancellation/returns policy.
- [Contact Mixel Support](https://mixel.uk/contact): Customer support form and direct contact details.